Diversity, Equity, and Inclusion

With our DE&I advisory service, your organization is equipped with the insights and expertise needed to build a more diverse workforce today, and create a more inclusive tomorrow.

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DE&I: Tailored to your business

Ensure the engagement of your key stakeholders with services tailored to your organization’s needs and shape every team member into authentic DE&I leaders with an end-to-end approach.

Our experience and expertise come from a track record of improving DE&I with our clients and ourselves. We are passionate about the value offered by the diversity in background and experience that exists within our teams.

  • DE&I Strategy Powered by Data and Insight

    Make confident, intelligent decisions with a Diversity, Equity & Inclusion (DE&I) strategy built on accurate and actionable data. Our Recruitment Pulse Checks help Canadian organizations identify gaps and opportunities across the full hiring journey.

    By measuring 36 critical components in your recruitment process, our reports highlight improvement areas across:
    > Job design
    > Sourcing
    > Shortlisting
    > Interview
    > Debrief & offer

    Improve hiring equity, reduce bias, and attract top diverse talent with evidence‑based insights tailored for the Canadian market.

  • Unlock Your Organization’s DE&I Potential

    Build a high‑impact, sustainable DE&I strategy with our Strategy and Consulting Services. We partner with companies across Canada to elevate their ability to engage, acquire, and retain diverse talent while meeting internal and external DEI commitments.

    Our services include:
    > Developing a D&I strategy
    > Inclusive Culture Assessment
    > Inclusive Leadership Assessment tool

    Strengthen your organizational culture and ensure your DEI efforts create long‑term value.

  • World-Class DE&I Training Programs

    Equip your entire workforce—from senior executives to early career professionals—with the skills and mindset to create a more inclusive and equitable workplace.

    Our DE&I training programs include:
    > Mitigating bias by design
    > Managing a diverse and inclusive workforce
    > Reducing gender bias at work
    > Inclusive leadership program

How diversity, equity and inclusion can help your business

  • Build a competitive edge

    Research has shown that organizations that truly embrace and invest in DE&I markedly outperform their peers. Let’s turn the diversity of your talent strategy into a source of competitive advantage.

  • Meet critical skills gaps

    Competition for critical skills is fierce. But with a commitment to conscious inclusion, you’ll benefit from a broader network of talent. Together, we’ll explore the value added by diverse or alternative candidates, incorporating essential expertise into your workforce strategy.

  • Encourage employee retention

    Creating a shared sense of belonging isn’t just good for morale – it has a direct impact on your bottom line, with retention rates among diverse workforces 5.4 times higher. Don’t risk losing top talent.

Diversity, equity and inclusion FAQs

Diversity focuses on and celebrates the differences between people e.g. gender, background, age or how we think.

Equity refers to fair and just practices and policies that ensure all employees can thrive. However, this is different to equality as it implies treating everyone as if their experiences are the same.

Inclusion is the act of welcoming diversity, creating an environment where everyone can thrive and succeed.

Hays have been partnering with clients to build diversity and inclusion-led workforce strategies for over 20 years.

Driven by a desire to do the right thing, solve skills shortages and empower the workforce of tomorrow, we’ve evolved over the years to consider DE&I more holistically. We support organizations of all sizes, in a range of sectors, from C-suite level training and strategy development, to executing on those strategies and delivering diverse and inclusive hiring programmes.

Several factors have contributed to increased activity in DE&I. Recent tragedies in LGBTQ+, Black and Asian communities have fuelled growing concern from employees regarding a lack of real action from leaders.

An evolving market and persistent skills shortages are also encouraging organizations to think beyond traditional sourcing and attraction strategies. There is a need to engage the widest possible talent network to meet an ever-growing demand for critical skills, promote innovation and outperform competitors.