Meet our Canadian Leadership team 

Travis is a strategic executive leader dedicated to evolving the landscape of human capital across North America. As President of Canada and Chief Commercial Officer of the Americas at Hays, he leads the market facing strategy and client centric operations for one of the world’s most respected specialist recruitment organizations.

A recognized leader in the human capital sector, Travis holds key governance roles that influence the Canadian employment landscape:
•    Treasurer & Executive Board Member: Association of Canadian Search, Employment, & Staffing Services (ACSESS).
•    Treasurer & Executive Board Member: National Association of Canadian Consulting Businesses (NACCB).

Widely regarded as the preeminent voice on Canadian employment trends, Travis is a 2023 Staffing Industry Analysts (SIA) "40 Under 40" Award Recipient, recognizing him as a premier talent shaping the global industry. He is also a recognized LinkedIn Top Voice, an invitation-only honor reserved for the top 0.001% of professionals on the platform, making him one of the most influential digital voices in Canada.

His insights are frequently sought by global media, cited over 1,000 times in print and online media, with more than 100 live television appearances on networks including Bloomberg, BNN Bloomberg, CBC, CTV, and FOX. Beyond television, he is a frequent guest on leading radio programs and industry podcasts, where he analyzes the intersection of talent and business strategy.

A 2023 recipient of the Distinguished Alumni Award from Fanshawe College, Travis is a dedicated speaker at leading academic institutions, focused on mentoring the next generation of talent. Within Hays, he serves as an Executive Sponsor for the Women Empowered in Leadership (WE Lead) Employee Resource Group and Green Labs, championing initiatives in gender diversity and environmental sustainability.

His commitment to purpose extends to his personal life; Travis is a liver transplant donor, a mentor for Big Brothers Big Sisters, and a long-standing supporter of Sick Kids Hospital in Toronto.

Connect with Travis

Julien Clément is a Vice President at Hays, with 15 years of experience across France and Canada. Based in Montreal for the past 11 years, he oversees the province’s operations and leads a multi-specialism team.

Julien’s impact over the past year has been defined by strong commercial results and strategic transformation. He has also distinguished himself as a mentor and culture builder. His ability to connect regional execution with national strategy has positioned him as a trusted internal leader and a key driver of organizational cohesion.

His influence at Hays extends far beyond regional performance. Julien was part of the founding team that opened the Montreal office in 2015, laying the foundation for the company’s success in Quebec. Building on this experience, he opened the Quebec City office in 2025, replicating and expanding a proven growth model. Nationally, he played a central role in redefining Hays’ permanent recruitment strategy, helping design and roll out a new structure centered on three verticals: Property & Facility, Construction, and Engineering, enhancing specialization, scalability, and alignment across Canada.

Beyond Hays, Julien is active in the Quebec business community, representing the firm at industry, economic, and sector-specific events in both Montreal and Quebec City. His longstanding engagement in the Construction, Engineering, and Property & Facility sectors has strengthened relationships with influential stakeholders and enhanced Hays’ visibility in these markets.

Connect with Julien

Jackie Burns is an SVP, Enterprise Solutions, Americas, responsible for supporting the Enterprise Solutions leadership team across the Americas Region. In her current role, Jackie works closely with cross-functional groups to coordinate strategic initiatives that enhance operating processes, elevate employee experience, and drive organizational effectiveness. She is a member of the Canadian Management Board and the senior leadership team for Enterprise Solutions, Americas.

Jackie holds her CPHR designation and is a graduate of the Hays International Leadership & Management Program. Her career with Hays began in Scotland in April 2000, and she emigrated to Canada in August 2004 to launch the Vancouver office, specializing in recruitment for Senior Accounting & Finance professionals. She was promoted to VP, Western Canada in January 2010, overseeing multiple specialisms across permanent and contract recruitment.

In March 2016, Jackie was appointed Director, People & Culture (Americas Region), where she played a key role in integrating a newly acquired U.S. business and collaborated with operations teams across Canada and LATAM. She has been instrumental in advancing hiring practices, learning & development, and internal employee experience programs. Jackie is also a Change Methodology mentor across the region and continues to champion the development of others.

Outside of work, Jackie enjoys traveling, hiking or snowboarding in the mountains, yoga, live music, and exploring the latest BC craft breweries with her husband.

Connect with Jackie

Gillian started her career at Hays in 2014 as an Account Manager on a contract desk. She quickly saw an area for high volume work and was able to develop our Corporate Accounts team specializing in contract projects. Our sourcing team joined the Delivery center in 2019 and developed into an 80+ team of sourcing partners that deliver into Technology, Contract Professionals, Enterprise Solutions and Strategic Accounts in Canada.  The Delivery Center also delivers into Enterprise Solutions and Direct Sourcing in the USA.  Gillian has an expertise in MSP, RPO, VMS, Direct Sourcing and Executive Search. 

Outside of work, you can find Gillian cooking and trying new recipes with her husband and daughter as well as exploring Toronto. 

Connect with Gillian

As a management side employment and labour lawyer who specialized in legal and contractual aspects of the world of work, Alexandra assisted employers through complex legal matters including hiring, employee compensation and benefits, termination, severance packages and more.

At Hays, Alexandra is the Lead Counsel, supporting all business areas with a focus on employment-related issues and corporate contracts.

Her experience includes a proven track record in sales and account management within the staffing and recruiting industry, backed by a Bachelor of Arts (BA) from Dalhousie University and a Bachelor of Laws (LLB) degree from The University of Edinburgh.

Connect with Alexandra

Louisa is Senior Vice President of Human Resources Recruitment at Hays across Canada and runs our Ottawa and Halifax offices. She has built large-scale recruitment teams across the globe for Hays (UK, Japan, and Canada) and has spent three years working in our People and Culture team as Head of DE&I for the Americas region.

As such, her unique skillset gives her not only market-leading recruitment expertise, but also first-hand experience of working in the space she is now recruiting in. She personally handles all executive-level HR recruitment and leads a team that recruits across all levels of Human Resources positions.

Louisa began her career with Hays in the UK in 2002 and moved to Japan in 2008 to help lead an acquisition. She then moved to Canada in 2013, where she currently lives in rural Nova Scotia with her wife and two children.

Additionally, Louisa is fluent in Spanish and Japanese and was certified as a coach in 2016. In 2024, she earned her Canadian Certified Inclusion Professional (CCIP) designation. As an expert in recruitment and hiring trends, Louisa has also been featured in a variety of publications, including CBC’s On the Money, Huffington Post Canada, Fortune Magazine, and the Canadian HR Reporter.

Connect with Louisa.