Mastering competency-based interviews with real examples and winning strategies

If you’ve ever been asked, “Tell me about a time when…”, you’ve likely encountered a competency-based interview. These types of questions are designed to reveal how you approach challenges, make decisions, and collaborate with others in real-world situations. In this guide, we’ll break down what these questions are really asking, how to craft impactful answers, and how to use your own experiences to stand out. Whether you're just starting your career or aiming for your next big move, this is your go-to resource for interview success.

Competency-based interviews at a glance

• These interviews are all about real experiences, not “what ifs.”
• Use the STAR method (Situation, Task, Action, Result) to structure your answers and tell your story clearly and confidently.
• Expect questions about leadership, teamwork, problem-solving, and more.
• Match your past wins to the job description.

Here are some examples of questions you might get asked:

• “Tell me about a time you solved a problem by thinking out of the box.”
• “Describe a time when you provided support to a colleague and how.”
• “Can you share an example where you showed leadership?”

Letting your creativity shine

When interviewers ask about creativity, go beyond buzzwords. Share a real example where your original thinking led to a meaningful outcome—perhaps you improved a workflow, resolved a client issue in a new way, or introduced a new approach that saved time or resources.

Become the valuable teammate

Team-based questions are your opportunity to highlight your ability to support others. Reflect on a moment when you stepped in to assist a teammate—what actions did you take, and how did it positively impact the group?

Lead from the front

Leadership isn’t limited to job titles—it’s about stepping up, influencing outcomes, and driving progress. Think of a time you led an initiative, coordinated with key stakeholders, or inspired a team to achieve a shared goal.

Other questions can include:

• How do you approach workplace disagreements?
• What professional achievement are you most proud of?
• When did your communication skills made an impact?
• Can you walk us through a tough challenge you’ve faced?
• If you've ever had to tackle something new, how did you handle it?

Key takeaway: Make your experience count

Competency-based interviews are your opportunity to stand out by sharing authentic, results-driven stories. Use the STAR method to structure your answers, align your examples with the job requirements, and share your experiences with clarity and confidence.

Ready to take the next step? Check out job opportunities in your field.