Your new company

Your new role

• Lead the Security service team in the Kamloops area
• Manage customers, staff, financials, and core processes for the efficient and effective delivery of security services (access control, CCTV,and intrusion detection)
• Maintain good relationships with field management, suppliers, consultants, general contractors and end users
• Estimate project costs, changes, manage team financials including annual budgets and quarterly forecasts
• Lead a team of coordinators, dispatch, and field staff
• Coach on preventative maintenance requirements and best practices
• Create and manage SLA agreements with customers
• Meet with key accounts and manage customer escalations and/or complaints
• Participate on the leadership team
• Manage the transition of Security projects to the Security service team
• Maintain a strong GP% within work orders
• Maintain a strong utilization rate
• Schedule resources and ensure all safety protocols are being followed
• Assist with directing other technical experts as needed

What you'll need to succeed

• 3+ years of service management experience in the construction/electrical security technologies field

• Solid knowledge of Security Systems including access control, CCTV and intrusion detection, plus trades qualification and/or electrical TQ, an asset (Lenel, Genetec, or Avigilon preferred)
• Security qualifications preferred
• Sound understanding of industry and technology trends

• Good computer skills. Must be proficient in MS Office (Word, Excel, Outlook)
• Knowledge of Procore, AutoCAD and Accubid are an asset
• Strong communication, leadership, and interpersonal skills; and able to interact with project stakeholders, other project manager/estimators, field team, and office support teams

What you'll get in return

• We emphasize having a work-life balance. We offer flexible work schedules and a competitive vacation policy.
• Continuous development is a top priority – Whether you’re looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
• Our employee benefits prioritize your financial, physical, and mental well-being. From RRSP matching to health and wellness reimbursements and additional Houle days off, we’ve got you covered.
• We have many exciting project opportunities. With many projects on the go around BC, we’re certain you will find countless ways to bring communities to life.
• We have fun! Connection is key at Houle. From industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!
• A safe space for everyone – We celebrate diversity and are proud to be an equal-opportunity employer. We’re committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.