Your new company

Hays is proud to collaborate with a national company specialized in multi-residential properties. Together, we are seeking two experienced property managers for the Montreal area.

Your new role

With the direction and support of the Area Manager and / or District Manager, the Property Manager is responsible for the overall performance of the property by maximizing profitability and maintaining corporate standards within established operational and budgetary objectives. This includes effective marketing, efficient administration, expense control, income maximization, ensuring the proper physical maintenance of the building and surrounding property and daily management and training of support staff.

Tenant Services Responsibilities

• Interacting with residents in a customer-friendly and professional manner in person and on the phone.
• Organize, promote, and conduct resident events.
• Ensure resident issues and service requests are addressed within 24 hours.
• Promote a neighbourly and community atmosphere.
• Undertake programs to recognize long-term residents.
• Seek ways to exceed service expectations of residents.

Renting & Administration Responsibilities

• Show and lease suites to prospective residents.
• Process resident applications including completion of background and credit checks.
• Ensure rents are collected and deposited on a timely basis.
• Negotiate lease renewals in conjunction with established targets.
• Utilize a computerized property management system to record transactions and run various operating reports.

Property Maintenance Responsibilities

• Thorough knowledge of all maintenance systems (pumps, emergency generators, HVAC, boilers, chillers, swimming pool, sprinklers, etc.)
• Coordination of month-end duties and responsibilities, including a) Pre-inspection b) Scheduling of contractors and staff for the turnover of vacant suites
• Oversee contractors of fire and life safety systems to ensure required maintenance and repairs are completed properly.
• Assist Area Manager and / or District Manager and construction manager with managing execution of the annual capital plan and identifying current or future physical issues for repair.
• Supervise staff, service providers and contractors and oversee the quality of work performed.
• Review and approve invoices for payment to contractors for services appropriately completed.

Management Responsibilities

• Interview candidates and provide hiring recommendations to the Area Manager and / or District Manager.
• Complete thorough orientation and training of new and existing staff.
• Foster an environment to encourage continuous staff development and a strong customer service attitude.
• Establish and monitor work schedules of staff in accordance with corporate guidelines and to meet high turnover periods.
• Manage staff including resolving conflicts.
• Thorough understanding of annual budgets and operating and capital plans

What you'll need to succeed

• A minimum of 3 years as a property manager position for a residential portfolio;
• Experience with all facets of property management (coordinating maintenance; conducting visits to vacant units; tenant relations; vendor management; contract negotiation);
• Experience in personnel management/supervision;
• Proficiency in French & English (written/oral);
• A valid driver's permit;
• Excellent communication & customer-service delivery;
• Ability to meet deadlines in a timely manner;
• Experience with YARDI (an asset).

What you'll get in return

• A competitive base salary ($70,000 - $80,000 based on experience);
• A target bonus based on performance;
• 3-week vacation;
• Group insurance;
• Free parking on the premises.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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