Your new company

A large organization in Downtown Vancouver is looking to add a Receptionist to their team.

Your new role

• Welcome in-person arrivals/in-bound telephone calls, greeting each person quickly in a friendly and professional manner;
• Be a part of a community workplace dedicated to knowing and supporting all professionals;
• Communicate clearly and professionally;
• Stay updated on anticipated bookings and events;
• Proactively address and resolve any issues that arise;
• Possess and display a strong client service attitude;
• Manage the firm’s event management system in coordination with the national team;
• Maintain attendee logs;
• Ensure confidentiality and security for all users of the space;
• Keep accurate documentation for reporting and service;
• Assist with logistics and scheduling special events;
• Foster strong client relationships related to the use of the Conference Centre;
• Keep up to date on firm changes and people to support client requests professionally and efficiently;
• Adhere to catering, security, health, and safety policies;
• Activate and follow emergency protocols as required and report security matters to management;
• Be actively involved in the maintenance and care of the Conference Centre; and
• Work closely with other departments to create a comfortable working environment

What you'll need to succeed

• Minimum of High School Diploma;
• 3–5 years of related experience in a similar role;
• Professional certification and/or experience in Travel and Tourism, Hospitality and Hotel management;
• Fluent in English;
• Exceptional interpersonal skills and customer service focus;
• Strong professional demeanour and appearance;
• Intermediate proficiency with MS Office;
• Exceptional written and oral communication skills;
• Excellent time management, organizational, and multitasking skills;
• Ability to work under pressure and meet critical deadlines;
• Effective problem-solving skills, discretion, and patience;
• Strong process orientation and ability to recommend improvements; and
• Critical thinking skills for day-to-day decisions

What you'll get in return

$58-62K with 3 weeks of vacation, healthcare benefits and bonus

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.