• Lead a team of 30+ personnel.
• Manage security programs using risk management and data analysis.
• Develop and maintain security practices and policies.
• Mentor and build team expertise.
• Conduct performance reviews and manage staff.
• Supervise contract service providers.
• Ensure operational efficiency and safety.

• Maintain and update training programs.
• Foster a team environment and cross-training.
• Train staff on security protocols and procedures.
• Keep training records up-to-date.
• Introduce new security procedures and systems.
• Train other departments on emergency response and life safety.

• Manage security systems, networks and maintenance.
• Implement security procedures for access control, fire alarm systems, and control room systems.
• Upgrade systems as needed.

• Set and update operating standards and procedures.
• Build partnerships within and outside the department.
• Manage daily security issues.
• Provide guidance and support to staff.
• Liaise with tenants, service providers, and emergency agencies.
• Ensure compliance with relevant legal parameters.

• Maintain inspection processes and documentation.
• Liaise with auditors and inspectors.
• Improve Critical Incident Response and maintain a Crisis Response Plan.
• Ensure compliance with OH&S policies and procedures.

• Coordinate bidding and pricing.
• Prepare and recommend vendors for Senior Management's final decision.
• Issue purchase orders or receive contracts.
• Inspect and confirm receipt of goods or services.
• Ensure competitive bidding.
• Recommend selections.
• Collect, analyze, and report statistical data for property management assessments.
• Maintain quality and cost controls from contractors:
  • Evaluate performance.
  • Evaluate contract costs.
  • Create and manage the Security Department budget, forecast expenses quarterly, and report variances.

• Authorize contractors to repair dangerous situations.
• Purchase materials or supplies to correct dangerous situations.

• Experienced security manager in commercial high-rise and retail shopping mall environments.
• Preferred certifications: Certified Protection Professional, Physical Security Professional, Security Management Certificate.
• Emergency Management or Business Continuity Planning Certification.
• Diploma or higher in Security Management is a bonus.
• Minimum ten years in facility or corporate security, with five years in a managerial role.
• Two+ years of retail shopping mall security experience.
• Experience with uniformed contract security management.
• Background in conducting risk assessments.
• Experience in implementing comprehensive security programs.
• Must hold or be willing to obtain a security license.

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Adobe) and Perspective reporting system.
• Experience in IT systems administration, basic networking, and external security products (Key Control, VSS, Access systems, Fire Alarm Systems).
• Understanding of the property management industry.
• An innovative and strategic thinker with strong problem-solving and decision-making skills.
• Certified trainer, coach, and mentor for supervisory and operating staff.
• Excellent interpersonal and teamwork skills; able to engage with tenants, contractors, consultants, and senior corporate executives.
• Ability to multitask and prioritize projects under tight timelines.
• Well-developed time management and organizational skills.
• Experience with budgeting, forecasting, and cost-control measures.
• Self-motivated, able to work independently and as part of a team.
• Enthusiastic and willing to learn and grow professionally.
• Strong verbal and written communication skills.
• History of data collection and analysis for problem-solving and risk reduction.
• Willingness to accept additional responsibilities beyond listed duties.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.