Your new company

Join a leading organisation known for its commitment to innovation and excellence in IT services. This is a fantastic opportunity to become part of a collaborative and forward-thinking team that values professional growth and technical development.

Your new role

As a Level 1 Helpdesk Analyst, you will be the first point of contact for all IT-related queries, providing timely and effective support to internal users. You’ll play a key role in ensuring smooth day-to-day operations by resolving technical issues and escalating where necessary.

What you'll need to succeed

• Experience with the Microsoft technology stack, including:
• Azure Active Directory
  – user account management, password resets
• Microsoft Teams
  – user support and troubleshooting
• Office 365
  – basic administration and end-user support
• Laptop re-imaging and deployment
  using standardised tools and procedures
• Printer setup and troubleshooting
  across networked and local environments
• Strong communication and customer service skills
• Ability to prioritise and manage multiple tasks in a fast-paced environment
• A proactive and solution-focused mindset

What you'll get in return

• Competitive contract rate
• 1 month contract with strong possibility of extension.
• A supportive and inclusive team culture
• Opportunities for training and career progression

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.