• Applies expert OCM knowledge to prepare and deliver change management assessments and plans for large scale and complex programs and initiatives across multiple stakeholder groups and levels of the organization including senior leadership.
• Follows change management standards and principles; utilizes or modifies available tools and services to implement a structured best fit change approach within a program or initiative
• Completes and assesses detailed change impact and stakeholder analyses
• Develops the OCM strategy and supporting plans, including communication, sponsor roadmap, training, coaching, management of risk and issues and acceptance/resistance
• Oversees and/or performs the required communication, training and other change management activities
• May be required to prepare key stakeholders to present OCM deliverables such as communications and presentations or training
• Manages OCM budgets, project costs and schedule and provides progress reports to leadership
• Facilitates and consults with senior leaders at all levels to gain sponsorship, approval and engagement of the business and the affected key audiences in executing the change management strategy
• Provides coaching in change management, resistance management and change sponsorship to the project manager, business lead, change sponsor, project team, the extended change team, and others identified through stakeholder assessment
• Continuously assesses potential issues/risks, conflicting priorities, and opportunities for integration across multiple concurrent programs/initiatives, and raise these to leadership
• Evaluates the success of change management activities and provides progress reports to the broad set of stakeholders
• Monitors change adoption in the organization and plans additional OCM activities to support gaps in adoption or continued realization of change benefits.
• Facilitates and guides senior leaders and business process owners on long term sustainment to operationalize and embed changes
• Continually builds knowledge and acumen in all aspects of the organization, the business, our processes and system

• University degree in relevant discipline.
• 15+ years of experience.
• Ability to work in a fast paced environment.

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