Your new company

Hays has a new client whose portfolio is composed of over 370 properties totalling approximately 30 million square feet of GLA, consisting primarily of net lease retail properties located across Canada. This company is a Canadian retail company which operates in the automotive, hardware, sports, leisure and housewares sectors.

Your new role

• Performs financial control activities including the development of annual operating budgets, performing monthly budget analysis and re-forecasting allocations as necessary, rent collection and meeting annual targets;
• Liaises with the tenants on day-to-day property management issues;
• Develops and maintains preventative and corrective maintenance schedules; and oversees maintenance activities;
• Meets provincial/federal/municipal legislation and standards with respect to employment standards, human rights, employment equity, health and safety, environmental, etc;
• Manages subcontractor activities for goods and services including preparation of tender documents, tender and bid analysis, negotiating the best possible terms and preparing contract documents and monitoring subcontractor performance as per operational process and procedures;
• Supervises administrative staff, including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance;
• Collaborate with Leasing to develop and implement a solid team, based on the development and building of strong tenant relationships, ensuring a high rate of tenant retention;
• Creation and management of Temporary Licence Agreements;
• Explore avenues for increased revenue streams where available;
• Responds to Tenant billing inquiries and related correspondence;
• Approval and sign-off of rent rolls;
• Provides recommendations of account write-offs for senior management approval;
• Prepares strategic analysis of properties considering financial indicators, market analysis and long term project plans;
• Monitors service level requests from tenants and ensure that they are within the scope of the leases;
• Required to respond to after-hours emergency calls
• Other special projects and duties as assigned

What you'll need to succeed

• Five (5) to seven (7) years experience in a property management/retail environment.
• One of the following professional designations – Certified Facility Manager (CFM), Certified Property Manager (CPM), Facility Management Administrator (FMA), Real Property Administrator (RPA), Certified Shopping Centre Manager (CSM), Accredited Shopping Centre Manager (ASM).
• Ability to work independently with limited direction;
• Excellent accounting and business management skills;
• Excellent at planning and organizing;
• Strong people management, mentoring and coaching skills;
• Travel required to portfolio properties within a specified geographic area;
• Ability to multitask and to prioritize in a fast-paced environment;
• Experience with Yardi Property Management Software
  Knowledge of building standards and requirements coupled with sound technical knowledge;
• Valid driver’s license (as required); travel required for the role;
• Bilingualism in English and French required

What you'll get in return

• A competitive salary based on experience;

• The ability to work remotely (albeit site inspections);

• A comprehensive benefits package (access to group insurance; RRSP plan & employer contribution; corporate discount; financial support towards relevant education; and more perks);
• Competitive vacation package + personal days +volunteer hours

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.