Service Contract Consultant

1122499
  • Job type

    Permanent
  • Location

    Edmonton
  • Profession

    Office Professionals
  • Industry

    Engineering
  • Pay

    $65,000-70,000

Service Contract Consultant in Edmonton, AB

Your new company
Our client, a global leader in process automation and instrumentation, with 17,000+ employees are shaping the future of industry through innovation, collaboration, and trusted relationships.

We’re looking for a Service Contract Consultant to join their Canadian team! If you're passionate about customer success, thrive in a fast-paced environment, and love turning business needs into actionable solutions — this could be the perfect fit.

Your new role
Service Contract Consultant is responsible for preparing and managing service proposals and contracts to support customer success and business growth. This role ensures timely delivery of proposals, effective follow-up, and smooth execution of service agreements.

  • Collaborate with Sales teams to understand customer goals and build tailored service proposals
  • Prepare new and renewal service proposals based on customer requirements in a timely manner.
  • Follow up on service proposals with a strong focus on closing orders and securing customer commitment.
  • Review customer purchase orders, confirm service dates, generate service contracts, and coordinate handover to the Service Coordination team for execution.
  • Manage the full lifecycle of service contract renewals, ensuring continuity, customer satisfaction, and identifying opportunities to expand scope and value.
What you'll need to succeed
  • Post-secondary education is preferred in either Business or Technical fields like instrumentation, automation, electronics or engineering
  • Minimum 5 years of Business 2 Business experience in Sales and/or Customer Service
  • Intermediate computer processing skills, including SharePoint, Microsoft Excel, PowerPoint and Word
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Aspiration to sales in order to expand customer inquiries
  • Bilingualism (English/French) is an asset


What you'll get in return
  • Family-owned company with a long-term, sustainable vision
  • Flexible work hours & hybrid remote options
  • Lifelong learning through training, e-learning & language courses
  • Eco-friendly initiatives & commitment to employee well-being
  • Comprehensive pension plan & health support programs


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



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Apply for this job

Talk to Olga Korotchenko, the specialist consultant managing this position

Located in Toronto (EN), 8 King Street East, 20th FloorTelephone:  6479572199