Our client, a notable design firm in downtown Toronto, is looking for a detail-oriented, enthusiastic, individual to join their team as an Office Operations Lead. The firm is well-established in the industry, and has worked hard to cultivate a culture that promotes ethical practices, passion and encourages individual integrity, accountability and responsibility.

As the Operations Lead, you will play a crucial role in ensuring the smooth running of the firm. Reporting directly to the Partners, you will be involved in every area of the day-to-day running of the studio, including administrative support, assisting with HR administration, planning studio events, booking travel, and overseeing the receptionist's tasks. No day will be the same, and it is vital you maintain perspective, a positive outlook and effectiveness while under pressure. This role acts as a support to all team members, so you must demonstrate empathy, self-awareness, and have an energetic personality that can easily motivate those around you. As the Operations Lead, you will be there to support Senior Leadership members, which includes participating in performance reviews, so it is important you feel confident to take on challenging conversations when required. The studio prides itself on being highly inclusive and welcoming, and this position plays a key role in ensuring a positive studio culture is maintained.

The ideal candidate has a friendly demeanour, with strong interpersonal skills, and has a natural ability to motivate, uplift and maintain a vibrant work environment. At least 3–5 years of experience in an administrative/operational support function is a requirement. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), strong organization and communication skills, and the ability to multitask are important. This position is
100% in office, so you must be willing to travel to the downtown Toronto office every day.

A compensation package including a competitive salary, commensurate with experience between $70k-$75k, 3 weeks' vacation + 5 paid sick/personal days, additional paid time off over the holidays, extended health and dental benefits, an annual professional development fund, and a friendly, flexible + positive studio atmosphere (that is dog friendly, so feel free to bring your pup along to work!). The firm has a strong, positive culture and encourages a strong work-life balance.

If you’re available and interested in this role, please apply as soon as possible with an up-to-date resume or send your email directly to Alice.Dibley@hays.com