• 5–8 years of experience in IT field or technical support, ideally in industrial or multisite settings.
• Strong knowledge of Windows environments, Active Directory, Office 365, and cloud applications.
• Hands-on experience with network devices (switches, routers, firewalls, access points).
• Solid understanding of networking fundamentals: TCP/IP, DHCP, DNS, VLANs, VPNs, WAN/LAN, Wi-Fi.
• Familiarity with monitoring tools (e.g., PRTG, SolarWinds) and remote support tools
  (RDP, TeamViewer, LogMeIn).
• Experience with ticketing systems (Ivanti, ServiceNow, etc.).
• A valid driver’s license and willingness to travel frequently.
• Bilingual proficiency in French and English.

• A hands-on, impactful role in a fast-paced industrial environment.
• Opportunities to work on diverse technical challenges and innovative IT projects.
• A collaborative team culture with cross-functional support.
• Continuous learning and development in networking, infrastructure, and field operations.

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This posting is not for an existing vacancy with the organization.

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