• Ensure maximum availability of enterprise infrastructure and applications.
• Guarantee and maintain a high level of security of the company's infrastructure and applications.
• Contribute to the definition of orientations related to the use of IT.
• Design and configure performance dashboards for systems and networks.

• Administer all elements of the infrastructure (servers, centralized storage, phone system, mobile devices, firewalls, centralized antivirus, anti-spam software, printers, magnetic cards, etc.).
• Install, update, and upgrade infrastructure hardware and software.
• Adhere to change management procedures and processes when implementing or modifying systems.
• Use different solutions to enforce security policies and rules on applications and LAN, WAN, and VPN networks.
• Administer backups of IT infrastructure elements.
• Maintain an inventory of computer hardware and licenses, including maintenance contracts.
• Provide further technical support to internal and external users when needed.
• Write and update documentation.
• Manage vendor relationships and IT purchasing.
• Provide support outside of normal working hours, on a rotating basis.

• Excellent knowledge of Microsoft Windows 10 and 11 environments, 2016, 2019 and 2022 servers and their main management tools (Active Directory, DNS, GPO, WSUS, DFS, etc.)
• Excellent knowledge of the VMWare vSphere environment (vCenter, ESXi and Replication)
• Excellent knowledge of Exchange Server
• Excellent knowledge of SAN infrastructures
• Excellent knowledge of Veeam Backup and Replication
• Excellent knowledge of PRTG
• Very good knowledge of VMware Horizon
• Very good knowledge of Cisco network switches
• Very good knowledge of SonicWall firewalls and VPN
• VMWare, SonicWall certification (an asset)
• Microsoft MCP, MCITP, MCSE, MCSA, Cisco CCENT/CCNA certification (an asset)
• Experience with Acronis, SentinelOne or Kantech products (an asset)
• Experience with the Avaya IP Office phone system (an asset)
• Experience with Azure and Office 365 (an asset)
• Hold a College diploma (DEC) in network management or equivalent;
• Have a minimum of 5 years of experience in systems administration and IT Infrastructure technical support.
• Be fluent in French and English, both oral and written;
• Have proven customer service skills;
• Are available for after-hours support on rotating basis;
• Have good organizational skills and know how to manage priorities;
• Manage your stress and emergency situations well.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.