HR Services Representative

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  • Job type

    Contract

  • Location

    Calgary

  • Profession

    Human Resources

  • Industry

    Energy, Utilities & Mining

  • Pay

    $27-32

  • Closing date

    15 Apr 2026
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HR SERVICES REPRESENTATIVE (CONTRACT)

HR Services Representative (Contract)
$27-32/hour
6‑Month Contract (April 6 – October 30, 2026)
Hybrid | Calgary, AB

Your New Company
Hays Specialist Recruitment is partnering with a leading North American energy organization to hire an HR Services Representative for a 6‑month contract. This role is ideal for a candidate with strong HR administration or HR service‑desk experience who thrives in a high‑volume environment and enjoys providing exceptional service to employees and retirees.

Key Responsibilities
  • Serve as the first point of contact for HR inquiries from employees, leaders, retirees, and vendors.
  • Provide guidance aligned with established HR policies, practices, and programs.
  • Manage cases for employee lifecycle events and coordinate follow‑up with internal HR teams.
  • Deliver prompt, accurate, and professional customer service via phone, online portal, and chat.
  • Accurately record inquiries and update employee information using case management tools and HRIS systems (Workday, SAP, ServiceNow).
  • Support the administration of HR programs and contribute to process improvements.
  • Identify opportunities to streamline workflows and enhance the employee experience.
  • Participate in training, team knowledge sharing, and HR projects as required.

What You Need to Succeed
Minimum Qualifications
  • University degree in Human Resources, Business, or a related field.
  • 3–5 years of HR administration or HR operations experience.
  • Plus minimum 1 year in a customer service or service‑desk role.
  • Strong verbal and written communication skills with the ability to manage confidential information.
  • Proven ability to resolve inquiries efficiently while balancing multiple priorities.
  • Strong critical thinking, adaptability, and problem‑solving skills.
  • Ability to work independently, interpret information, and handle sensitive documentation.
Preferred Qualifications
  • Experience using Workday, ServiceNow, and SAP (asset).
  • Prior experience supporting retirees or high‑volume inquiry environments.
  • Bilingualism in French or Spanish is a strong asset.

What’s in It for You
This role offers an excellent opportunity to gain hands‑on experience in a sophisticated HR shared‑services environment within a major North American organization. You will build your HR operations skillset, work directly with multiple HR teams, and support a wide range of employee and retiree inquiries. The position provides strong career development potential, exposure to enterprise HR systems such as Workday and ServiceNow, and the chance to grow within a supportive and collaborative team.


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Talk to Lauryn Su, the specialist consultant managing this position

Located in Vancouver (EN), 450 – 1095 W. Pender street, VancouverTelephone:  6042604471