General Manager

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Job type
Permanent
Location
Mississauga
Profession
Property And Facilities Management
Industry
Property & Real Estate
Pay
120000-140000
Closing date
23 Oct 2025

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General Manager, Mississauga, ON

Your new company

Hays is proud to be partnering with a leading GTA commercial Cleaning and Janitorial Services company which is seeking a General Manager to join their team in Mississauga, ON.

Your new role

The General Manager will take over day-to-day leadership and ensure operational continuity, team cohesion, and scalable systems that support future expansion. You will be managing a team over 200 staff members.

You will be responsible for a real estate portfolio across the GTA. You will be based out of a head office in Mississauga.

You will be responsible for the following duties:

Responsible for the overall performance and strategic execution of the business. This role requires a hands-on, operationally focused leader who can manage staff, streamline systems, drive client satisfaction, and ensure profitability.
Will be stepping into a fully operating business with mature contracts and systems and the job is to optimize, lead, and grow.
Lead, coach, and develop a team of ~20 office/admin staff and 200+ field staff (employees and contractors)
Hire, train, and hold team members accountable to performance standards
Foster a strong, respectful, performance-driven culture
Maintain strong client relationships with property managers and asset owners
Monitor satisfaction and retention across all accounts
Support the renewal and pricing strategy of existing contracts
Manage budgets, KPIs, and performance reporting
Collaborate with ownership on P&L oversight and EBITDA improvement
Identify areas for margin improvement, cost control, and growth
Implement SOPs for scheduling, training, inspections, equipment tracking, etc.
Help implement and improve use of CRM, payroll, and ops software

What you'll need to succeed

5+ years in operations leadership (preferably in commercial cleaning, facility services, staffing, or property services)
Proven experience managing large field teams (100+ staff) and a mid-size admin team
Track record of improving margins, client satisfaction, and operational efficiency
Strong operational and process thinker
People leader who can manage and inspire staff at all levels
Highly organized, systems-oriented, and accountable
Business-minded and numbers-driven — understands budgets, KPIs, and scaling

What you'll get in return

In return for this position, the successful candidate will be receive a compensation package of $120,000 - $150,000 + Paid vacation to start + Benefits + More. You will be a valued member of a successful Team that is well-established and respected

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.