Engagement Lead

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  • Job type

    Contract

  • Location

    Mississauga

  • Profession

    Projects & Change Management

  • Industry

    Advertising, Media and PR

  • Pay

    Regarding profiles

  • Closing date

    31 Dec 2025
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Engagement Lead

Your New Role
As an
Engagement Lead, you will be responsible for operationalizing processes and aligning technology and product initiatives. You’ll partner with product, development, agency, and business stakeholders to deliver measurable outcomes. Acting as the glue between teams, you’ll manage execution excellence, streamline product workflows, ensure release readiness, and enable successful adoption.
Your attention to detail, proactiveness, and follow-through are second-to-none. You anticipate challenges, solve problems quickly, and bring the right people together at the right time for successful delivery. With curiosity and creativity, you’re both a thinker and a doer—constantly identifying opportunities to improve processes, strengthen collaboration, and maximize impact.


What You'll Need to Succeed
What You’ll Be Doing:
Product Operations (Process & Data Focus):
  • Partner with Product Owners to translate roadmaps into actionable plans, ensuring operational readiness and measurable outcomes.
  • Identify and optimize bottlenecks in product delivery and adoption for efficiency.
Program Development (Execution Focus):
  • Own day-to-day planning and execution of cross-functional technology and product initiatives.
  • Manage program governance, reporting, and communications.
  • Create detailed project plans, track milestones, manage dependencies, risks, and escalations.
  • Facilitate retrospectives and cross-functional sessions to drive clarity and alignment.
Cross-functional Alignment and Collaboration (Adoption Focus):
  • Develop change readiness plans with stakeholders to drive adoption of new systems, processes, and products.
  • Track adoption metrics and continuously adjust plans to maximize outcomes.
  • Create and deliver clear, targeted communications, training content, and engagement plans.


What You’ll Bring:
  • 5–7+ years of experience in program management, product operations, and/or revenue operations.
  • Solid understanding of product development lifecycles, agile methodologies, and operational frameworks.
  • Highly organized with the ability to manage multiple strategic initiatives.
  • Familiarity with product operations practices (release readiness, product analytics, roadmapping).
  • Hands-on expertise with product management tools (e.g., JIRA, Confluence).
  • Strong stakeholder management, communication, and facilitation skills.


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


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Talk to Karen Yong, the specialist consultant managing this position

Located in Toronto (FR), 8 King Street East, 20th FloorTelephone:  416 640 8093

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