Director of Insider Sales

1124921
  • Job type

    Permanent
  • Location

    Toronto
  • Profession

    Erp & Crm
  • Industry

    Technology & Internet Services
  • Pay

    160000-220000
  • Closing date

    10 Aug 2026

Hiring a Director of Insider Sales

Your new company

Join a 100+ year-old, employee-owned leader in technology distribution, delivering end-to-end solutions across the SMB and consumer markets. With a strong reputation for service excellence, this organization partners with resellers, retailers, and vendors to drive growth and innovation across Canada.

Your new role

As Director, Inside Sales – Canada, you will be responsible for leading and scaling the inside sales function across the Canadian business. This is a highly visible leadership role focused on driving revenue growth, operational excellence, and market share expansion across a large partner ecosystem.
You will lead a team of inside sales and support managers, overseeing outbound sales execution, customer engagement, and performance management across multiple segments including SMB, mid-market, NSP, and consumer.
Key responsibilities include:
  • Driving revenue, margin, and product mix performance while owning key P&L levers
  • Leading segmentation and coverage models across diverse customer segments
  • Managing productivity metrics including outbound activity, utilization, profit per FTE, and pipeline performance
  • Establishing a disciplined approach to CRM pipeline management, forecasting, and sales execution
  • Leading go-to-market strategies to increase market share across 4,000+ Canadian partners
  • Acting as a senior cross-functional leader across sales, marketing, operations, and vendor teams
  • Driving operational improvements, including systems, tools, and process enhancements (including AI-enabled solutions)
  • Ensuring best-in-class customer SLAs and support experience
  • Participating in budgeting, forecasting, and strategic planning cycles
  • Serving as a “chief coach” aligned to a people-first development philosophy, mentoring and growing talent across the organization
What you'll need to succeed
  • 5+ years of leadership experience managing inside sales or sales support teams
  • Experience within technology distribution, VAR, MSP, telecom, or adjacent ecosystems
  • Proven track record of managing large teams and driving performance against revenue and margin targets
  • Strong understanding of CRM-driven sales environments, pipeline management, and forecasting discipline
  • Experience influencing product mix, portfolio strategy, and overall P&L outcomes
  • Demonstrated ability to build and execute go-to-market strategies
  • Strong analytical mindset with experience leveraging performance data to drive improvements

What you'll get in return

  • Competitive executive-level compensation package
  • Comprehensive benefits including Health, Dental, Life, and Vision
  • RRSP matching program
  • Generous Paid Time Off
  • Gym membership reimbursement
  • Work-from-home reimbursement

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


This posting is not for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.


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