Digital Customer Marketing Specialist

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Job type
Contract
Location
CANADA
Profession
Marketing & Digital
Industry
Technology & Internet Services
Pay
30-32
Closing date
26 Sep 2025

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Digital Customer Marketing Specialist

Your new company

Hays Specialist Recruitment has partnered with a global software company based in Canada. We are currently hiring a Digital Customer Marketing Specialist to join their team for a 1 year contract. This candidate will be required to work full time hours, Monday to Friday. You can work remotely on PST timezone.

Your new role

We are seeking a detail-oriented and proactive marketing specialist to support the execution of our Digital Advocacy programs, with a focus on content management, data entry, and platform administration. This role is ideal for someone looking to gain hands-on experience in customer marketing and digital content operations

Content Upload & Management: Upload and tag customer quotes, testimonials, and case study content, Maintain internal folders and content libraries and Ensure stories are properly categorized by industry, product, persona, and region
Program Support & Administration: Assist with managing customer surveys and review campaigns, Monitor content submissions and help track customer approvals and legal clearances and Help maintain calendars, trackers, and dashboards for ongoing programs
Platform Operations: Support day-to-day operations of advocacy platforms, Generate reports on usage and performance of evidence content and Troubleshoot basic issues and coordinate with vendor support
Cross-Functional Collaboration: Coordinate with internal teams (Customer Success, Marketing, Legal) to gather required information and Communicate with external vendors and agencies for content or creative needs

What you'll need to succeed

Degree or certification in marketing, communications, or a related field.
Highly organized with strong attention to detail
Comfortable with content management tools, spreadsheets, and digital platforms
Experience with TechValidate and/or User Evidence
Excellent project management and organizational skills.

What you'll get in return

The opportunity to work for a large and well respected organization, with the opportunity to work fully remote. You need to work PST hours and will get paid an hourly rate on a weekly basis.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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