• Provide end‑user technical support (onsite & remote)
• Configure and deploy devices, workstations, and enterprise hardware
• Maintain meeting rooms, printers, and IT equipment
• Support users with training and guidance
• Coordinate with external vendors

• Manage endpoint devices (Intune or equivalent)
• Monitor and enforce security policies and compliance
• Troubleshoot deployment and configuration issues
• Test system changes before rollout and maintain documentation

• Administer M365 services (Exchange, Teams, SharePoint, Entra ID)
• Manage user access and permissions
• Provide executive-level support where required
• Support web CMS and related platforms

• Evaluate new tools and technologies
• Recommend solutions aligned with security and operational needs
• Identify system risks and act as technical lead for assigned areas

• Work with cross‑functional teams to improve IT services
• Contribute to process improvements and knowledge sharing

• Reliable and secure IT operations
• Timely resolution of service requests
• Accurate documentation and configurations
• Strong data security and compliance
• Positive end‑user experience

• 3–5 years of experience in enterprise IT support environments
• Hands‑on experience with:
  • Microsoft 365 administration (Exchange, Teams, SharePoint, Entra ID)
  • Endpoint/device management (Intune or similar)
  • Identity and access management
• Experience in technical support/customer-facing IT roles

• Experience with security policies, compliance, or regulated environments
• Experience in privacy/security‑focused organizations

• Microsoft 365 Certifications
• Microsoft Endpoint Administrator (MD‑102)
• Microsoft Security Certifications (SC‑900, SC‑300, SC‑200)
• CompTIA Security+

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.