Desktop Support - Intermediate

1123245
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  • Job type

    Contract

  • Location

    Calgary

  • Profession

    Other/tbc

  • Industry

    Technology & Internet Services

  • Pay

    CAD50K - CAD60K
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Looking for Desktop Support Technician in Calgary, AB

Role: Desktop Support Technician
Location: Calgary, AB
Type: Contract

Job Description:

Must have two years or more of formal education in Computer Science (or equivalent)
Minimum 5 years technical experience supporting hardware and stand-alone and networked applications in a large environment, including:
o Windows, Mac, iOS and Android operating systems
o Laptop and Printer troubleshooting and repair
o Office productivity tools (document, spreadsheet and presentation software)
Experience with procedures for incident, request and asset management as outlined by the organization and ITIL methodology to achieve desired SLA and KPI results
Knowledge of audio-video and video conference equipment is an asset
Experience using data analytic and automation applications is an asset

Other Skills

Strong analytical, problem-solving, time-management and interpersonal skills
A strong focus and demonstrated commitment for providing excellent customer service
An outstanding approach to teamwork, collaboration and communication
Understand ethical behavior and business practices and ensures own behavior and the behavior of others are consistent with these standards and align with the values of the organization.
Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
Ability to manage multiple priorities in the allocated time and meet deadlines.
Execute duties with significant attention to detail and maintain high quality standards.
Ability to work with minimal supervision
Communicates regularly and professionally with internal colleagues
Speak, listen and write in a clear, thorough and timely manner using appropriate and effective
communication tools and techniques.


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.



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Talk to Marie Cronin, the specialist consultant managing this position

Located in Toronto (EN), 8 King Street East, 20th FloorTelephone:  4166466209

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