Your new company

We are seeking a highly organized and proactive Customer Service Representative to support the operations our client within the Property industry. This role is ideal for someone with a strong administrative background, excellent time management skills, and a customer-focused mindset. Sales experience is a plus, and the role may occasionally involve leading client tours of our facilities.

This is a 2 month contract to start, with potential to extend. This is full time hours, Tuesday - Sunday, 9am-6pm.

Your new role

• Welcome new residents and guests and ensure that prospects and visitors are comfortable as they wait
• Monitor guest traffic and parking garage for team members and vendors
• Answer phone calls, transfer calls to appropriate reference points, and assist with completed request call backs
• Ensure packages are delivered and document as well as notify residents of the arrival in a timely fashion
• You will act as the point of contact for residents, responding within 24 hours to ensure the inquiry/complaint has been resolved satisfactorily
• Provide a personalized experience, with emphasis on care and convenience for our future and current residents

What you'll need to succeed

• 2–3 years of administrative experience in a fast-paced environment
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Sales or customer service experience is an asset
• Comfortable interacting with clients and leading tours

What you'll get in return

This is a great opportunity to break into the Property industry. You will get paid an hourly rate each week. There is a strong chance of extending.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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