Your new company

A Vaughan-based mechanical contracting firm specializing in service and construction projects across the GTA. Known for its reliability and hands-on approach, this organization supports a diverse client base including general contractors, property managers, and service providers. The company fosters a collaborative, fast-paced environment with a strong focus on financial accuracy and client relationships.

Your new role

This organization is hiring a Collections Specialist to join its finance team onsite in Vaughan. Reporting to the Director of Finance and working closely with the Finance Manager and Billing Coordinator, this role is heavily focused on accounts receivable collections (approximately 90%) and includes support in billing, AR, and month-end reporting. The ideal candidate will have experience in construction or mechanical services and be confident managing a high volume of client accounts.

• Manage collections for 200+ active customer accounts, including general contractors, property managers, and service clients.
• Issue and follow up on monthly statements, ensuring accuracy and timeliness.
• Proactively engage clients to resolve outstanding balances, understanding their billing cycles, PO processes, and contract terms.
• Maintain detailed records of collection activities and client communications.
• Collaborate with the billing team to ensure invoices align with contract terms and service delivery.
• Assist with month-end reporting and reconciliation tasks (approx. 5–10 days/month).
• Use Jonas Construction Software to manage AR and billing workflows.
• Identify and escalate collection issues or disputes to the Finance Manager or Director of Finance.
• Support continuous improvement of collection processes and client communication strategies.

What you'll need to succeed

• 2+ years of experience in collections, preferably within the construction or mechanical services industry.
• Strong communication skills with the ability to be direct yet professional in client interactions.
• Experience working with general contractors and understanding of construction billing practices.
• Familiarity with Jonas Construction Software or similar ERP systems is highly desirable.
• Detail-oriented with strong organizational and follow-up skills.
• Ability to work independently while collaborating closely with internal teams.
• Comfortable navigating client-specific billing processes, including PO requirements and contract terms.

What you'll get in return

• Salary: $55,000–$65,000 (commensurate with experience)
• Full-time, onsite role with ½ days on Fridays
• 3 weeks vacation
• Health Care Spending Account (non-traditional benefits plan)
• RRSP matching in development
• Opportunity to gain hands-on experience in a dynamic industry
• Supportive team environment with direct mentorship from the Finance Manager

What you need to do now

If you're interested in this role, forward an up-to-date copy of your CV to tim.spencer@hays.com.
If this job isn’t quite right for you but you're exploring new opportunities, feel free to reach out for a confidential discussion about your career.

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