IT Systems Administrator

Urgently Looking!

Your new company

As technology advances, information systems and technology are essential to business success. Systems administrators are often on staff to ensure all systems have secure connections and perform smoothly to serve the needs of its employees. These technical experts perform day-to-day maintenance and repairs, including software and computer installations and upgrades, routine automation, security maintenance, troubleshooting, training, and technical support for all users and projects of the organization

Your new role
  • Responsible aiding in the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
  • Install and upgrade computer components and software
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
  • Ability to troubleshoot networking issues (wired and wireless connections)
  • Maintain and monitor security tools
  • Testing software and review logs
  • Helpdesk support using Zendesk, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Ability to support mobile devices issues (iphone, ipads etc…)
  • Documenting any processes which employees need to follow in order to successfully work within our system


What you'll need to succeed
  • College diploma in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
  • 3-5 years of database, network administration, or system administration experience
  • System administration and IT certifications in Microsoft, or other network related fields are a plus.
  • Experience using ticket system (Zendesk) or similar.
  • Strong knowledge of systems and networking software, hardware, and networking protocols (Watchguard, DHCP, Active Directory, VLAN, Unifi AP).
  • Knowledge of Windows server, Office 365, FTPs, SharePoint, OneDrive.
  • Ability to support phone systems (SIP, analog, hybrid and cellular).
  • Experience with scripting and automation tools.
  • Knowledge of SQL Server and related software.
  • A proven track record of developing and implementing IT strategy and plans.
  • Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
  • Core Competencies: Communication • Technical Expertise • Problem Solving • Planning and Organizing • Adaptability • Critical Thinking


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1105034

Summary

Job Type
Permanent
Industry
Construction
Location
Ottawa
Specialism
Projects & Change Management
Pay
Negotiable
Ref:
1105034

Talk to a consultant

Talk to Scott Low, the specialist consultant managing this position, located in Toronto (EN)
8 King Street East, 20th Floor

Telephone: 4166441641

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