Your new company
Hays has partnered with Endress & Hauser, a global leader in measurement instrumentation, services and solutions for industrial process engineering. They provide process solutions for flow, level, pressure, analytics, temperature, recording and digital communications, optimizing processes in terms of economic efficiency, safety & environmental impact. Their customers come from various industries, including chemical, food & beverage, life sciences, power & energy, mining, minerals & metals, oil & gas and water & wastewater.
Your new role
Responsible for providing operative sales support to the respective channel partners of the assigned area. Assist channel sales in promoting the Endress+Hauser integrated offering of products, solutions and services to customers and prospects in the assigned territory including onsite sales support when required for channel customers to assist the channel sales representative. Ensure our customers’ needs are understood by the organization and that they are satisfied in a timely, professional, and sustainable way. Geographical sales territory is all central Canada.
Responsibilities:
- Support the channel sales rep in the selling of the full range of Endress+Hauser products, engineered solutions and services in a competent and professional manner.
- Systematic and conscientious customer service.
- Supporting channel with operative (day to day) support including but not limited to TSP requests, EQI request.
- Sharing of project and market intelligence with other function associates.
- Proactive account planning in CRM tool Salesforce in conjunction with Regional Sales Manager.
- Final user business review on a periodic basic and to review with channel stakeholders.
- Call reports for channel support customer calls logged in Salesforce along with future customer task scheduling in Salesforce.
- Quarterly review of strategic plan and activities with regional sales manager.
- Mutual establishment of annual Key Performance Indicators (KPI) with Regional Sales Manager.
- Advising the customer on the proper application of Endress+Hauser products and services.
- Gathering input from other E+H functions to fully satisfy the customers’ needs.
- Any other duties as assigned.
- Quarterly visit to BC, Saskatchewan, and Alberta (Calgary).
- 6 days a month travel
- Working closely with Channel Partners, developing strategies, and helping on operations.
What you'll need to succeed
- Post-secondary technical education preferably in instrumentation, process control, automation, electronics or engineering (Electrical)
- Minimum 3 years of industry experience
- Minimum 2 years of Technical Sales experience (products/services) or equivalent
- Excellent communication skills to work well with diverse individuals, groups and with internal & external customers
- Ability to work well under pressure and within tight deadlines
- Strong desire to understand customer process and to provide consultative guidance to improve their process by applying E+H solutions.
What you'll get in return
- New Customer Experience Centre office (Leed Gold, Net Zero Carbon, Net Zero Energy)
- Family owned and unique family culture
- Company car or car allowance, cell phone, premium insurance. (Fully paid)
- Flexible work hours.
- 25% bonus variable.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. If you're interested in this role, please send an email to Jeremy.Nathan@hays.com with a copy of your most updated Resume. You can also call at 437-886-6199 #1101962