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Whether hiring or looking for your next career, we want to ensure you are equipped with the information you need for recruitment or job seeking success. This blog is the recruitment resource you need, from your Canadian recruitment experts.

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How do you know your temp agency is reliable?

Posted by Rowan O'Grady, Hays Canada President, on Wednesday, Jun 24, 2015

admin proUsing temporary workers can be a great way to boost your workforce strategically to meet deadlines and budgets. 

Most agencies have good relationships with their temp workers and are meeting all the legal requirements, but recent reports can make it seem hard to tell which agencies are meeting that quality standard. 

Here are three ways top agencies set themselves apart. 

Openly answering questions

When clients ask us for details about legal requirements our consultants are happy to share information from the Ministry of Labour rules. As experts in recruitment, we can help you understand the rules, how they apply in your specific situation, and what steps we take to ensure these requirements are met. 

Providing additional support to workers

Good agencies maintain good relationships with their temps, and provide different types and levels of support. This will vary across the market, for example, Hays temps are eligible to sign up for the Hays benefits program, including medical and dental coverage, and even access to employee perks programs. 

Empowering temps with access

Many full time workers have access to their payment and employment records, but sometimes temporary workers have to make do with paper statements and their own recollection. Hays gives our temp workers access to the internal portal including their work history and pay slips. This level of transparency and disclosure ensures everyone has the information they need to make informed decisions.  

Curious about how temporary workers can contribute to your business? Contact our team today.

Hays commitment to compliance

We take our role and responsibilities seriously. We have rigid internal compliance guidelines, regular third party audits nationally and globally, and a client feedback system.

We prioritize great service for clients, candidates, and temporary workers.


To better understand employer obligations for temp workers, use the links below:

Temporary staffing agency guidelines

Employment Standards Act - Ontario

Provincial Employment Guides

Employer rights and obligations - Federal



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 Talk to Rowan O'Grady, Hays Canada President, on the Canadian labour market.

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